Frequently Asked Questions

LiveWell Medical Clinics offers a comprehensive range of primary care services including:

• Preventive care (annual wellness visits, screenings, vaccinations)
• Physical examinations (school, sports, immigration, pre-employment)
• Sick visits for acute conditions
• Chronic disease management (diabetes, hypertension, etc.)
• Weight loss programs including Semaglutide and Tirzepatide
• Women's primary care
• Geriatric services
• Laboratory testing
• Sleep apnea testing
• Ultrasound and echocardiogram testing

You can schedule an appointment at LiveWell Medical Clinics through multiple methods:

• Online: Use our website's appointment booking system
• Phone: Call your preferred clinic location directly
• Walk-in: All our clinics accept walk-in appointments during regular hours
• Telehealth: Schedule a virtual appointment for eligible services

For urgent matters, we recommend calling the clinic directly.

LiveWell Medical Clinics accepts most major insurance plans including:

• Medicare
• Medicaid
• Blue Cross Blue Shield
• Health Alliance Plan (HAP)
• United Healthcare
• Aetna
• Cigna
• Humana
• McLaren Health Plan
• Priority Health

We also offer affordable self-pay options for patients without insurance. Please call your preferred clinic location to verify insurance acceptance or discuss payment options.

LiveWell Medical Clinics has 6 convenient locations across Michigan:

• Hamtramck Clinic: 3611 Carpenter Ave, Detroit, MI 48212 | (313)-733-8286
• Hamtramck Clinic #2: 12170 Conant St Ste C2, Hamtramck, MI 48212 | (313) 826-0702
• Warren Clinic: 24831 Ryan Road, Warren, MI 48091 | (586) 619-7689
• Detroit Clinic: 3040 E7 Mile Rd, Detroit, MI 48234 | (313) 826-0179
• Highland Park: 1535 East State Fair, Highland Park, MI 48203 | (313) 891-2740
• Westland Clinic: 30805 Ann Arbor Trail, Westland, MI 48185 | (734) 744-7084

All clinics are open Monday through Friday from 10 am until 5 pm.

Our staff members are fluent in multiple languages to better serve our diverse community:

• English
• Arabic
• Bengali
• Spanish

We can provide translation services for these languages at all our locations. When scheduling your appointment, please let us know if you require language assistance so we can ensure the appropriate staff members are available.

Yes, all LiveWell Medical Clinics locations accept walk-in patients during regular business hours. However, patients with scheduled appointments may receive priority. For non-urgent matters, we recommend scheduling an appointment to minimize wait times.

Our clinics are open Monday through Friday from 10 am until 5 pm. For urgent medical concerns outside these hours, please visit the nearest emergency room or urgent care center.

LiveWell Medical Clinics offers comprehensive weight loss programs including:

• Medication-assisted weight loss: Semaglutide (Ozempic/Wegovy) and Tirzepatide (Mounjaro) injections
• Nutritional counseling: Personalized diet and meal planning
• Exercise guidance: Tailored physical activity recommendations
• Behavioral modification: Strategies for sustainable lifestyle changes
• Ongoing monitoring: Regular check-ins and adjustments to your plan

Our weight loss programs require an initial consultation with one of our healthcare providers to determine eligibility and create a personalized treatment plan. Please schedule an appointment to learn more about our weight loss services.

Our immigration medical examinations are conducted by USCIS-approved civil surgeons and include:

• Review of your medical history and immunization records
• Physical examination
• Mental health evaluation
• Drug and alcohol screening (if required)
• Tuberculosis (TB) testing
• Blood tests for syphilis and other required conditions
• Vaccinations as required by USCIS
• Completion of Form I-693 (Report of Medical Examination and Vaccination Record)

Please bring your passport, any existing immunization records, and any previous immigration medical paperwork to your appointment. The examination typically takes 1-2 hours to complete.

LiveWell Medical Clinics offers various on-site laboratory testing services including:

• Blood draws for comprehensive testing
• Urine testing
• Flu/COVID swab testing
• Strep testing
• Pregnancy testing
• A1C testing for diabetes monitoring
• Cholesterol panel
• Thyroid function tests
• Liver and kidney function tests
• STD testing

For specialized tests not available on-site, we provide referrals to trusted laboratory partners. Most test results are available within 24-48 hours and can be accessed through our patient portal or discussed during follow-up appointments.

Our women's primary care services include:

• Annual wellness exams
• Breast examinations
• Pap smears
• Family planning counseling
• Menopause management
• Hormonal imbalance treatment
• Osteoporosis screening and prevention
• UTI and vaginal infection treatment
• Preventive care and screenings
• Referrals for mammography and specialized gynecological care

Our female primary care providers are experienced in addressing women's unique health needs across all life stages. We offer a comfortable, culturally sensitive environment for women's healthcare.

Our sleep apnea testing services include:

• Initial consultation: Assessment of symptoms, medical history, and risk factors
• Home sleep apnea testing: Using a portable monitoring device that you can use in the comfort of your home
• In-lab sleep study referrals: If needed for more comprehensive evaluation
• Result interpretation: By our qualified medical providers
• Treatment recommendations: May include CPAP therapy, lifestyle changes, or other interventions
• Follow-up care: To monitor treatment effectiveness and make adjustments as needed

If you experience symptoms such as loud snoring, observed breathing pauses during sleep, morning headaches, excessive daytime sleepiness, or difficulty concentrating, you may benefit from sleep apnea testing. Schedule an appointment with one of our providers to discuss your concerns.

LiveWell Medical Clinics provides comprehensive management for various chronic conditions including:

• Diabetes (Type 1 and Type 2)
• Hypertension (high blood pressure)
• Hyperlipidemia (high cholesterol)
• Thyroid disorders
• Asthma and COPD
• Heart disease
• Arthritis
• Depression and anxiety
• Obesity
• Osteoporosis

Our chronic disease management approach includes regular monitoring, medication management, lifestyle modifications, patient education, and coordination with specialists when needed. We focus on preventing complications and improving quality of life for patients with chronic conditions.

LiveWell Medical Clinics welcomes patients without insurance. We offer:

• Affordable self-pay rates
• Transparent pricing for services
• Payment plans for eligible patients
• Assistance with enrollment in appropriate insurance programs for those who qualify

Please contact your preferred clinic location to discuss self-pay rates and payment options. We believe everyone deserves access to quality healthcare regardless of insurance status.

Yes, LiveWell Medical Clinics offers telehealth appointments for many of our services. Virtual visits are available for:

• Follow-up appointments
• Medication management
• Minor acute conditions
• Chronic disease management
• Mental health concerns
• Initial consultations for certain services

Telehealth visits are conducted through a secure, HIPAA-compliant platform. You'll need a smartphone, tablet, or computer with internet access and a camera. Most insurance plans cover telehealth appointments, but coverage may vary. Please contact our office to schedule a telehealth appointment or learn more about our virtual care options.

For your first appointment at LiveWell Medical Clinics, please bring:

• Valid photo ID (driver's license, state ID, passport)
• Insurance card(s)
• List of current medications and dosages (or bring the medication bottles)
• Medical records or summaries from previous providers (if available)
• Immunization records (especially important for children)
• List of allergies
• List of questions or concerns you want to discuss
• Method of payment for any copays or self-pay fees

We recommend arriving 15 minutes early to complete any necessary paperwork. You can also download and complete our new patient forms from our website in advance to save time.

Yes, LiveWell Medical Clinics provides translation services for patients who need language assistance. Our staff members are fluent in English, Arabic, Bengali, and Spanish.

For languages not covered by our staff, we can arrange for professional translation services. To ensure the best care experience, please inform us of your language needs when scheduling your appointment so we can make appropriate arrangements.

We also have forms and educational materials available in multiple languages to better serve our diverse patient community.

All LiveWell Medical Clinics locations are open:

• Monday through Friday: 10:00 AM - 5:00 PM
• Saturday and Sunday: Closed

All clinics accept walk-ins during regular business hours, but patients with scheduled appointments receive priority. For after-hours medical concerns, please contact the nearest emergency room or urgent care center, or call 911 for emergencies.

Our comprehensive diabetes services include:

• Screening: Blood glucose testing, A1C testing, risk assessment
• Diagnosis: According to current clinical guidelines
• Treatment planning: Individualized care plans based on your specific needs
• Medication management: Oral medications and insulin therapy when needed
• Nutrition counseling: Personalized dietary guidance
• Blood glucose monitoring: Education on self-monitoring techniques
• Regular follow-up: Monitoring of A1C, blood glucose levels, and complications
• Complication prevention: Regular foot exams, eye exams, kidney function testing
• Patient education: Self-management skills and lifestyle modifications

We recommend diabetes screening for all adults over 45 years of age and for younger adults with risk factors such as obesity, family history of diabetes, history of gestational diabetes, or certain ethnic backgrounds.